ADA & WCAG 2.2 Compliance Services
Accessible by Design
Protected by Partnership
Every website, document, and digital asset your business produces carries a legal and ethical obligation to be accessible to all users. Oak Harbor Tech is your compliance partner — from first audit to long-term maintenance.
Why Compliance Matters
Compliance isn't optional
It's infrastructure
The Americans with Disabilities Act (ADA) extends fully into digital spaces. Federal courts have consistently ruled that websites are “places of public accommodation,” making inaccessible digital experiences a legal liability — regardless of business size or industry.
WCAG 2.2 — the Web Content Accessibility Guidelines published by the W3C — is the globally recognized standard that defines exactly what accessibility means in practice. Meeting it isn't just about avoiding lawsuits. It's about building a business that works for every customer, client, and prospect who finds you.
Oak Harbor Tech makes that achievable. We don't hand you a checklist and walk away. We partner with you to assess your current exposure, remediate every issue, and build the systems to keep you compliant as your business grows.
The DOJ made it official in 2024.The Department of Justice finalized a rule explicitly requiring state and local entities to conform to WCAG 2.1 AA — with private sector guidance closely following. Proactive compliance is no longer a competitive advantage. It is a baseline business expectation.
Risks of Non-Compliance
The Standard Explained
WCAG 2.2 is built on four core principles
The Web Content Accessibility Guidelines 2.2 are organized around the POUR framework — four properties every accessible digital experience must have.
Perceivable
All content and components must be presented in ways every user can perceive — including users who are blind or have low vision. This means alt text, video captions, sufficient color contrast, and adaptable layouts.
Operable
Every interactive element must be fully operable via keyboard, voice control, switch access, and other assistive inputs. No functionality should be locked behind mouse-only interactions or strict time limits.
Understandable
Text must be readable and clear. Navigation must be consistent and predictable. Forms must provide understandable instructions and helpful error recovery for users of all abilities.
Robust
Content must work reliably across current and future assistive technologies — screen readers, magnifiers, voice control, and beyond. Semantic, clean code is the foundation of long-term conformance.
Scope of Compliance
It's not just your website
ADA and WCAG compliance extends to every digital touchpoint your business produces — including documents sent to clients, downloadable resources, email campaigns, and internal systems.
- ✓Public-facing websites and landing pages
- ✓PDF documents, forms, and downloadable resources
- ✓Email templates and digital marketing materials
- ✓E-commerce flows and checkout experiences
- ✓Customer portals and internal business software
- ✓Video content, webinars, and multimedia assets
- ✓Mobile applications and progressive web apps
Retail & E-Commerce
Product pages, filters, and checkout flows must be keyboard and screen-reader accessible. Cart interactions are the highest-risk area for litigation.
Healthcare & Medical
Patient portals, appointment booking, and intake forms are regulated under both ADA and HIPAA. Accessibility here carries serious regulatory weight.
Government & Nonprofit
Public entities face the strictest requirements under Section 508 and state mandates. Compliance is a condition of public funding and contracts.
Education
LMS platforms, course content, and student resources fall under Section 504 of the Rehabilitation Act and ADA Title II requirements.
Financial Services
Online banking, calculators, and account portals are frequently targeted in ADA web litigation. This sector carries elevated legal exposure.
SaaS & Technology
Enterprise clients increasingly require documented WCAG conformance as part of vendor procurement, security reviews, and SLA agreements.
What We Do
Oak Harbor Tech's Compliance Services
We don't just identify problems — we fix them, document them, and build the systems to prevent their return.
01
Comprehensive Accessibility Audit
We combine automated scanning with expert manual testing against all WCAG 2.2 AA success criteria. You receive a prioritized remediation report with severity ratings, affected user groups, and specific implementation guidance.
Websites · PDFs · Apps · Documents02
Code-Level Remediation
Our engineering team implements fixes directly in your codebase — semantic HTML, ARIA landmarks, keyboard navigation, contrast corrections, focus management, and more.
Direct Implementation03
Document Accessibility
PDFs, Word documents, Excel spreadsheets, and PowerPoint presentations all require tagging, reading order, and semantic structure to meet standards. We remediate existing files and build accessible templates.
PDF · DOCX · XLSX · PPTX04
Accessibility Statement & Legal Documentation
A published Accessibility Statement is a required compliance component — and a documented defense in litigation. We draft and maintain yours, including issue tracking and remediation timelines.
Legal Protection05
Ongoing Compliance Monitoring
Every new feature, content update, or redesign is an opportunity for regression. Our monitoring programs keep you in continuous conformance through scheduled audits and automated alerting.
Continuous Coverage06
Team Training & Process Integration
Lasting compliance requires accessible-first thinking from your entire team. We train developers, designers, content editors, and marketing staff on the principles, tools, and workflows needed.
Your Entire TeamOur Engagement Model
From first audit to lasting compliance
We operate as an extension of your team — not a vendor who drops a report and disappears.
Discovery & Scope Assessment
We begin by understanding your technology stack, current compliance posture, industry-specific requirements, and business risk tolerance.
Automated + Manual Audit
Automated tools catch approximately 30–40% of accessibility issues. The rest require expert human testing — keyboard navigation walkthroughs, screen reader testing with JAWS and NVDA, and cognitive load evaluation.
Prioritized Remediation Roadmap
You receive a detailed report with every issue categorized by WCAG criterion, severity level, affected user group, and implementation effort.
Implementation & Remediation
Our team executes fixes directly — in code, in documents, in design systems. We work within your environment and document every change for audit trail and legal verification.
Verification Testing
After remediation, we retest all affected components to confirm each issue has been fully resolved — including assistive technology testing, not just automated re-scanning.
Ongoing Partnership & Monitoring
We establish a compliance monitoring cadence, train your team, and remain your ongoing accessibility partner — reviewing new features and content before they go live.
Document Accessibility
Your documents are part of your brand
If a client can't open your proposal with a screen reader, complete your intake form with a keyboard, or read your annual report in high-contrast mode — you've failed the standard before the conversation begins.
- Tagged PDF RemediationWe add semantic tags, reading order, alt text for images, and field labels to existing PDFs — making them screen-reader navigable and Section 508 compliant.
- Accessible Document TemplatesWe create Word, Excel, and PowerPoint master templates built for accessibility — proper heading structure, color-safe charts, and accessible data tables.
- Marketing Collateral ReviewBrochures, proposals, and case studies reviewed for contrast compliance, font legibility, and structured content requirements before they reach your clients.
- Fillable Form AccessibilityInteractive PDF and web forms remediated for label associations, logical tab order, and error handling accessible to all screen reader and keyboard users.
Document Compliance Status — Example
The power of the web is in its universality. Access by everyone, regardless of disability, is an essential aspect.— Tim Berners-Lee, Inventor of the World Wide Web & W3C Director
Your Next Step
Ready to become fully compliant?
Start with a free compliance consultation. We'll assess your current risk exposure and map a clear path to WCAG 2.2 AA conformance — across your website, your documents, and your entire digital presence.